Volunteer help

Quick start

1. Open the Sign-ups page. You’ll see the events that are open right now.
2. Press “View sign-ups” (or “Sign Up for Food Prep”) on the event you want.
3. Follow the steps shown on the page. You can always tap “Back to sign-ups” to change events.

If the event uses time slots

1. Step 1: Type your name and email. Add each person who might serve (each name must be different).
2. Step 2: For each time block, pick the person from the dropdown and press “Assign.” We block overlapping times for the same person automatically.
3. Step 3: Press “Submit,” skim the review screen, then confirm. We’ll email you a link to edit later.

On a phone: scroll slowly, pick a person, then press “Assign.” If a time says “Full,” choose another.

If the event is Food Prep / Potluck

1. Step 1: Type your contact info and the names of people helping you.
2. Step 2: Pick an item, choose the person bringing it, and type the dish name. Press “Assign.”
3. Step 3: Press “Submit,” check the quick review, then confirm. You’ll get an email with a link to edit.

Hints like “Feeds 6–8” show how big the dish should be. If an item is full, pick another.

Editing or canceling your signup

1. Use the manage link from your confirmation email. Lost it? On the event page, click “Already signed up?” and we’ll email the link again.
2. On the Manage page you can rename people, reassign a time or item, or remove a slot. Use the dropdown next to each slot/item to switch the person.
3. To cancel everything, remove all assignments and submit. We’ll clean up the record once it’s empty.

Always submit changes so the roster updates for coordinators.

Troubleshooting

• Overlap warning: if a participant conflicts, pick another participant or change the conflicting time. Overlapping is blocked for the same person.
• Slots show “Full”: choose another time or station; check back later in case capacity is increased.
• No confirmation email: check Promotions/Spam; request the manage link via the event page form; or email admin@harvestchurch.ca.
• Duplicate email: If you try to start a new signup with an email that already has selections, we’ll stop you and resend the manage link so you can edit the existing signup instead of creating another.
• Can’t submit: make sure you assigned at least one slot/item, provided participant names, and filled in required contact info.
• On mobile: keep the page open until you see the success screen; avoid using the browser back button during form submission.

Need help?

If you get stuck, email Terry Ireland at admin@harvestchurch.ca. Include the event name, the time/item you want, and your contact info.